Software as a Service (SaaS)

Software as a Service (SaaS) is a popular software distribution model where a third-party provider hosts applications and makes them available to customers over the internet.

SaaS products are subscription software delivered in the browser (or app). Success depends on activation, retention, and continuous shipping.

Product-led SaaS teams use feedback boards, roadmaps, changelogs, and status pages to keep users informed and involved as the product evolves.