For customer success

Stop answering “is X on the roadmap?” in every call.

Give accounts a branded place to vote, see status, and get notified when their request ships — at one flat price for the whole CS org.

Pain points we solve

  • Renewal calls stalled on the same feature questions
  • Ideas trapped in Salesforce notes and Intercom snippets
  • Seat-based tools make it painful to add every CSM

Why teams choose Upwip

Self-serve status

Customers check Planned / In progress / Shipped anytime.

Account signal

Votes and comments give CS evidence for QBRs and renewals.

Auto close-the-loop

Voters get email when their request ships — CS stops chasing updates.

Flat team access

Unlimited CSMs and unlimited end users on one workspace price.

Wall of Love

Loved by fast-moving teams.

See why founders choose Upwip to collect feedback, share roadmaps, and ship better products.

Replaced Canny + Intercom

"Upwip completely transformed how we build products. Instead of scattered support tickets, we now have a centralized hub to share our roadmap and chat with users in real-time. It's an absolute game-changer."

Alex Nguyen

Alex Nguyen

Founder & CEO

Saved $240/month

"Since migrating to Upwip, our user engagement has skyrocketed. The seamless integration of live chat, changelogs, and documentation means our customers are always in the loop and genuinely feel heard."

Tung Le

Tung Le

Lead Software Architect

10x Faster Feedback

"Upwip is the missing piece in our product strategy. We replaced five disjointed tools with one beautifully crafted suite. It empowers us to stay incredibly close to our community and ship the features they actually want."

Truong Tran

Truong Tran

Indie Maker & Solopreneur

Automated release emails

"The ability to publish instant updates while simultaneously engaging with users via live chat is phenomenal. Upwip isn't just a tool; it's the foundation of how we build trust and loyalty with our customers."

Peter Andre

Peter Andre

Head of Product

18KB Widget Embed

"Having our public roadmap, knowledge base, and live chat in one single embed snippet saved our engineering team weeks of integration overhead. The UX is simply top tier."

Doan Van

Doan Van

Chief Technology Officer

High retention booster

"Our users love upvoting on the feedback board. Whenever we ship a feature, they get an automated celebration email. It makes them feel like active co-creators of our platform."

Vu Hoang

Vu Hoang

Growth Lead

Simple, transparent pricing.

Charging per user for a feedback tool is backwards. Upwip prices the tool, not your reach.

MonthlyYearly (Save 20%)

Launch

$9/month
For individuals.
  • 1 Workspace
  • Feedback board
  • Roadmap & Changelog
  • Blog & Documentation
  • Unlimited posts & users
  • Unlimited team members
  • Custom domain
  • Custom code
  • All integrations
  • Remove branding
  • Advanced analytics
  • Live Chat widget
  • Status Page
  • Surveys
  • Priority support
  • API & Webhooks

Scale

$49/month
For growing teams.
  • Unlimited Workspaces
  • Feedback board
  • Roadmap & Changelog
  • Blog & Documentation
  • Unlimited posts & users
  • Unlimited team members
  • Custom domain
  • Custom code
  • All integrations
  • Remove branding
  • Advanced analytics
  • Live Chat widget
  • Status Page
  • Surveys
  • Priority support
  • API & Webhooks

Customer success teams FAQ

Common questions from this audience.

Get Started

Ready to build what users want?

Stop building in the dark. Collect feedback, publish roadmaps, and ship features your users truly love.

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