Stop answering “is X on the roadmap?” in every call.
Give accounts a branded place to vote, see status, and get notified when their request ships — at one flat price for the whole CS org.
Pain points we solve
- Renewal calls stalled on the same feature questions
- Ideas trapped in Salesforce notes and Intercom snippets
- Seat-based tools make it painful to add every CSM
Why teams choose Upwip
Self-serve status
Customers check Planned / In progress / Shipped anytime.
Account signal
Votes and comments give CS evidence for QBRs and renewals.
Auto close-the-loop
Voters get email when their request ships — CS stops chasing updates.
Flat team access
Unlimited CSMs and unlimited end users on one workspace price.
Loved by fast-moving teams.
See why founders choose Upwip to collect feedback, share roadmaps, and ship better products.
"Upwip completely transformed how we build products. Instead of scattered support tickets, we now have a centralized hub to share our roadmap and chat with users in real-time. It's an absolute game-changer."
"Since migrating to Upwip, our user engagement has skyrocketed. The seamless integration of live chat, changelogs, and documentation means our customers are always in the loop and genuinely feel heard."
"Upwip is the missing piece in our product strategy. We replaced five disjointed tools with one beautifully crafted suite. It empowers us to stay incredibly close to our community and ship the features they actually want."
"The ability to publish instant updates while simultaneously engaging with users via live chat is phenomenal. Upwip isn't just a tool; it's the foundation of how we build trust and loyalty with our customers."
"Having our public roadmap, knowledge base, and live chat in one single embed snippet saved our engineering team weeks of integration overhead. The UX is simply top tier."
"Our users love upvoting on the feedback board. Whenever we ship a feature, they get an automated celebration email. It makes them feel like active co-creators of our platform."
Simple, transparent pricing.
Charging per user for a feedback tool is backwards. Upwip prices the tool, not your reach.
Launch
- 1 Workspace
- Feedback board
- Roadmap & Changelog
- Blog & Documentation
- Unlimited posts & users
- Unlimited team members
- Custom domain
- Custom code
- All integrations
- Remove branding
- Advanced analytics
- Live Chat widget
- Status Page
- Surveys
- Priority support
- API & Webhooks
Growth
- 5 Workspaces
- Feedback board
- Roadmap & Changelog
- Blog & Documentation
- Unlimited posts & users
- Unlimited team members
- Custom domain
- Custom code
- All integrations
- Remove branding
- Advanced analytics
- Live Chat widget
- Status Page
- Surveys
- Priority support
- API & Webhooks
Scale
- Unlimited Workspaces
- Feedback board
- Roadmap & Changelog
- Blog & Documentation
- Unlimited posts & users
- Unlimited team members
- Custom domain
- Custom code
- All integrations
- Remove branding
- Advanced analytics
- Live Chat widget
- Status Page
- Surveys
- Priority support
- API & Webhooks
Customer success teams FAQ
Common questions from this audience.
Ready to build what users want?
Stop building in the dark. Collect feedback, publish roadmaps, and ship features your users truly love.