“Upwip completely transformed how we build products. Instead of scattered support tickets, we now have a centralized hub to share our roadmap and chat with users in real-time.”
Alex Nguyen
Founder & CEO · Replaced Canny + Intercom
For customer success
Stop answering “is X on the roadmap?” in every call.
Give accounts a branded place to vote, see status, and get notified when their request ships — at one flat price for the whole CS org.
Pain points we solve.
- Renewal calls stalled on the same feature questions
- Ideas trapped in Salesforce notes and Intercom snippets
- Seat-based tools make it painful to add every CSM
Why teams choose Upwip.
Self-serve status
Customers check Planned / In progress / Shipped anytime.
Account signal
Votes and comments give CS evidence for QBRs and renewals.
Auto close-the-loop
Voters get email when their request ships — CS stops chasing updates.
Flat team access
Unlimited CSMs and unlimited end users on one workspace price.
Loved by fast-moving teams.
Founders choose Upwip to collect feedback, share roadmaps, and ship what users ask for.
“Since migrating to Upwip, our user engagement has skyrocketed. Live chat, changelogs, and documentation keep customers in the loop — and genuinely feeling heard.”
Tung Le
Lead Software Architect · Saved $240/month
“We replaced five disjointed tools with one suite. It keeps us close to our community and shipping the features they actually want.”
Truong Tran
Indie Maker · 10x Faster Feedback
“Publishing updates while chatting with users in the same place is phenomenal. Upwip is how we build trust and loyalty.”
Peter Andre
Head of Product · Automated release emails
“Roadmap, knowledge base, and live chat in one embed saved our engineering team weeks of integration overhead.”
Doan Van
CTO · 18KB Widget Embed
“Users love upvoting on the board. Whenever we ship, they get an automated celebration email — co-creators of the product.”
Vu Hoang
Growth Lead · High retention booster
Simple, transparent pricing.
Charging per user for a feedback tool is backwards. Upwip prices the tool, not your reach.
Launch
$7/month
Billed $84 yearly
- 1 Workspace
- Feedback board
- Roadmap & Changelog
- Blog & Documentation
- Unlimited posts & users
- Unlimited team members
- Custom domain
- Custom code
- All integrations
- Remove branding
- Advanced analytics
- Live Chat widget
- Status Page
- Surveys
- Priority support
- API & Webhooks
POPULAR
Growth
$24/month
Billed $288 yearly
- 5 Workspaces
- Feedback board
- Roadmap & Changelog
- Blog & Documentation
- Unlimited posts & users
- Unlimited team members
- Custom domain
- Custom code
- All integrations
- Remove branding
- Advanced analytics
- Live Chat widget
- Status Page
- Surveys
- Priority support
- API & Webhooks
Scale
$39/month
Billed $468 yearly
- Unlimited Workspaces
- Feedback board
- Roadmap & Changelog
- Blog & Documentation
- Unlimited posts & users
- Unlimited team members
- Custom domain
- Custom code
- All integrations
- Remove branding
- Advanced analytics
- Live Chat widget
- Status Page
- Surveys
- Priority support
- API & Webhooks
Customer success teams FAQ answered.
Common questions from this audience.
Yes. Capture the request on the board with context, then let the account upvote and follow status.
No. Keep tickets for incidents. Use Upwip for product ideas and roadmap visibility.
Yes. Mix public community boards with private account programs.
CS orgs grow headcount and invite many customers. Per-seat and tracked-user tools punish that. Upwip stays flat.
Ready to build what users want?
Stop building in the dark. Collect feedback, publish roadmaps, and ship features your users truly love.
- Instant access
- Cancel anytime
- No credit card required