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NPS Calculator
Enter how many promoters (9–10), passives (7–8), and detractors (0–6) you collected.
10
Good / needs work
NPS = % Promoters − % Detractors · 100 responses
What to do next
Pair NPS with a feedback board so detractors can explain why — and promoters can request the features that would make them advocate harder. Learn more in our NPS glossary entry or run in-app surveys inside Upwip.
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