The five stages
Treat this as an operating system, not a one-off campaign.
- Collect on a board / widget / chat
- Dedupe and prioritize
- Show status on a public roadmap
- Ship the work
- Announce in changelog + email voters
Why silence kills feedback
Users stop sending ideas when they disappear into a void. Visible progress and notifications reverse that — even when you decline a request with a clear reason.
Automate the last mile
Manual “reply to everyone” does not scale. Use a tool that links feedback → roadmap → changelog and notifies followers automatically when status hits Done.
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