Placement rules
Keep the launcher visible but not over critical CTAs. Bottom-right is familiar; avoid covering checkout or editor canvases.
Capture identity quietly
Pass user id / email from your app so votes and follow-ups work without a second login. Public sites can use email gates.
Bundle modules thoughtfully
Feedback + docs search + chat in one widget reduces launcher clutter. Disable modules you do not need.
Ready to put this into practice?
See Live Chat & widget