Build products users actually love

The all-in-one platform to collect feedback, prioritize roadmaps, publish changelogs, write blogs, create docs, and support users with live chat.

4.9from 100+ reviews

Trusted by 850+ founders & product teams

Upwip product feedback and roadmap dashboard
Feedback → roadmap → changelog — one continuous loop.

Every day, founders use Upwip to run feedback boards, public roadmaps, changelogs & more — and close the loop with users.

One platform — everything you need.

Replace five subscriptions with one workspace for the full feedback loop — listen, prioritize, ship, and notify.

  1. 01 Feedback

    The old stack

    A separate board that never talks to chat

    Canny or Frill at $25–79/mo — votes live in one tab while support lives somewhere else.

    With Upwip

    Feedback board included.

    Public or private boards, upvotes, comments, and AI duplicate detection in the same workspace as chat.

    AI duplicate detection

  2. 02 Chat

    The old stack

    Support bolted on at CX prices

    Intercom or Crisp at $95+/mo — another script, another login, another bill.

    With Upwip

    Live chat with visitor context.

    Talk to active visitors with browser, OS, and page context before you say hello — 18KB widget.

    18KB lightweight script

  3. 03 Docs

    The old stack

    Help content stranded in Notion

    GitBook or Notion at $60+/mo — users bounce between your product and a separate knowledge base.

    With Upwip

    Knowledge base & product blog.

    Guides users can search from the widget, plus SEO-ready posts beside your changelog.

    Searchable from the widget

  4. 04 Stack

    The old stack

    Five logins, five scripts, lag

    Feedback, roadmap, changelog, docs, and chat never share identity — your team copies context by hand.

    With Upwip

    One workspace, one widget.

    Listen, prioritize, ship, and notify from a single branded portal — unlimited end users.

    From $9/mo · unlimited usersReplace 5 tools

Typical stack: $280+/mo. Upwip from $9/mo, unlimited users. Coming from Canny, Frill, or FeatureBase? See alternatives.

Built for the loop that ships.

Feedback, roadmap, changelog, docs, chat, and blog — already wired together, already on your brand.

Feedback & voting boards.

Public or private boards with upvotes, comments, and AI duplicate detection so every idea lands once.

1Dark mode for late nights 214
2Export to CSV 86
3Keyboard shortcuts 64

Public roadmap, always in sync.

Planned, in progress, and shipped — updated the moment your team moves a card.

Planned

Dark mode

128 votes

SSO for teams

86 votes

In progress

Public roadmap sync

214 votes

Shipped

Changelog emails

301 votes

Release notes users actually open.

Announce what shipped and email every voter automatically — zero manual outreach.

NewMar 12 · v2.4

Dark mode shipped

Requested by 214 voters — emails queued.

214 voters notified

Knowledge base in the widget.

Guides users can search without leaving your product — fewer tickets, faster answers.

Search docs…
Getting started
Embed the widget
Custom domains

Live chat with visitor context.

Browser, OS, and page — before you say hello. One 18KB script, zero page-reload lag.

Visitor · Chrome / macOS/pricing
Can we add SSO?
It’s on the roadmap — want a vote link?

Product blog beside your docs.

SEO-ready posts on your domain — same brand as changelog, roadmap, and help center.

How we close the feedback loop

6 min read · SEO · RSS

ProductGrowth
“Migrating from Canny to Upwip saved us over $200 a month while giving us built-in live chat and documentation our customers adore.”
Charlie TranFounder & CEO · Saved $200+/mo
Product Feedback

Product feedback, made simple.

A clean, frictionless space for users to drop ideas and upvote what matters. We handle the sorting so you can focus on building.

Public or private boards

Make boards visible to everyone, or keep posts private between the author and your team.

Upvotes and comments

Users rally around the ideas they want most and discuss what needs more context.

Smart duplicate detection

AI surfaces similar requests as users type, so you get one strong post instead of ten weak ones.

Guest submissions

Let users submit ideas without creating an account, while your team stays in control.

Automatic tagging

Every submission is categorized on the way in, so your team can filter and prioritize without setup.

Embeddable widget

Drop a single script tag into your app and your board opens right where your users are.

Public Roadmap

A clear, transparent roadmap.

Keep your community aligned with a public roadmap that updates automatically as your team moves cards.

Always in sync

Change a feedback item's status and the public roadmap updates immediately.

Votes on every item

Each roadmap item shows how many users voted for it, so demand is visible alongside direction.

Linked to requests

Every item links back to the feedback it came from, giving users credit for what they asked.

A clear lifecycle

Pending, Review, Planned, In Progress, and Completed. A simple path every item follows.

Built-in guardrails

Gentle warnings when too many items pile up keep your roadmap focused and promises honest.

Stale item detection

Items that sit untouched for too long get flagged, so your team can commit or close them.

Release Changelog

Announce releases with impact.

Turn shipped work into engaging changelogs that automatically email every user who voted for that feature.

AI-drafted posts

Closed feedback becomes a ready-to-edit post with copy and tags suggested.

Emails to voters

Every update reaches the users who voted or commented on the feature.

In-app indicator

Active users see a fresh-update badge inside your product the moment you publish.

Linked to requests

Each post references the feedback that sparked it, so users can trace shipped features.

Scheduled publishing

Queue posts in advance so announcements go live exactly when you want.

Smart prompts

Automated reminders nudge your team to publish when there's enough shipped work.

Live Chat Widget

In-app live chat with context.

Chat directly with active users browsing your app. Capture real-time context before saying hello.

Embed anywhere

Add a single script tag to show your Upwip portal seamlessly within your web app.

Real-time messaging

Talk directly to users who are currently browsing your site to close the feedback loop faster.

Visitor context

See user details like browser, OS, and current page so you have context before saying hello.

Conversation history

All past interactions are saved and easily searchable to keep track of user relationships.

Live synchronization

Updates from your dashboard instantly reflect on the widget without page reloads.

Fully customizable

Match your brand with custom colors, positions, and tailored tab layouts.

Product Blog

Built-in product blog.

Publish SEO-optimized articles and product updates right alongside your changelog and docs.

SEO optimized

Every post is built for search engines, helping your product get discovered naturally.

Notion-like editor

Write blazingly fast using our intuitive block-based editor, just like Notion.

Custom domains

Host your blog on your own domain to build authority and keep your branding seamless.

Email subscribers

Let users subscribe to your blog and automatically notify them when you hit publish.

Team collaboration

Invite guest writers or have multiple team members draft and review posts together.

Built-in analytics

See which posts are driving the most traffic and conversions without complex tracking setups.

Knowledge Base

Fast, modern knowledge base.

Create self-serve guides that help users resolve questions instantly directly from the in-app widget.

Beautiful by default

A clean, modern knowledge base that makes your product look highly professional from day one.

Nested categories

Organize your articles logically so users can easily find the exact answers they need.

Instant search

Lightning-fast search helps users find solutions immediately without digging through pages.

Widget integration

Users can search and read your docs directly from the live chat widget inside your app.

Custom domains

Host your documentation on docs.yourcompany.com with your own branding.

Notion-style editor

Write guides and tutorials effortlessly with our powerful, intuitive block-based editor.

Two simple ways to connect.

Embed the widget in your app, or share your branded portal link — same loop, either door.

Activity

  1. Visitor opened the widgetChrome · /pricing9:41
  2. Voted on “Dark mode”Feedback board · +1 upvote9:42
  3. Card moved to In progressPublic roadmap synced9:43
  4. Changelog emailed 214 votersZero-touch notificationMon
widget.loaded → 18KB
  1. 1

    Portal. A branded home for feedback, roadmap, changelog, docs, and blog on your domain — one link anywhere.

  2. 2

    Widget. One 18KB script opens the full loop inside your product without breaking the user’s flow.

  3. 3

    Sync. Votes, status changes, and release notes stay in lockstep — no copy-paste between tools.

  4. 4

    Notify. When you ship, every voter gets the update automatically. Retention without the manual chase.

The automated feedback loop — listen, ship, notify.

Turn user requests into shipped features, and automatically notify every voter the moment you release.

01

Listen & capture

Collect ideas via widget or public board. AI detects duplicates automatically.

02

Prioritize & plan

Upvotes highlight top demand. Move cards to your public roadmap in one click.

03

Ship & notify

When shipped, Upwip emails every voter automatically — zero touch.

04

Retain & grow

Customers see their input valued, driving higher retention and loyalty.

Faster roadmap validation
10x
Manual release notification time
0 min
Customer churn rate
−35%

Compare tools & read the playbooks.

Start with the highest-intent alternative pages and founder guides — then pick a plan.

Loved by fast-moving teams.

Founders choose Upwip to collect feedback, share roadmaps, and ship what users ask for.

“Upwip completely transformed how we build products. Instead of scattered support tickets, we now have a centralized hub to share our roadmap and chat with users in real-time.”

Alex Nguyen

Alex Nguyen

Founder & CEO · Replaced Canny + Intercom

“Since migrating to Upwip, our user engagement has skyrocketed. Live chat, changelogs, and documentation keep customers in the loop — and genuinely feeling heard.”

Tung Le

Tung Le

Lead Software Architect · Saved $240/month

“We replaced five disjointed tools with one suite. It keeps us close to our community and shipping the features they actually want.”

Truong Tran

Truong Tran

Indie Maker · 10x Faster Feedback

“Publishing updates while chatting with users in the same place is phenomenal. Upwip is how we build trust and loyalty.”

Peter Andre

Peter Andre

Head of Product · Automated release emails

“Roadmap, knowledge base, and live chat in one embed saved our engineering team weeks of integration overhead.”

Doan Van

Doan Van

CTO · 18KB Widget Embed

“Users love upvoting on the board. Whenever we ship, they get an automated celebration email — co-creators of the product.”

Vu Hoang

Vu Hoang

Growth Lead · High retention booster

Simple, transparent pricing.

Charging per user for a feedback tool is backwards. Upwip prices the tool, not your reach.

Launch

$7/month
Billed $84 yearly
See full pricing
  • 1 Workspace
  • Feedback board
  • Roadmap & Changelog
  • Blog & Documentation
  • Unlimited posts & users
  • Unlimited team members
  • Custom domain
  • Custom code
  • All integrations
  • Remove branding
  • Advanced analytics
  • Live Chat widget
  • Status Page
  • Surveys
  • Priority support
  • API & Webhooks
POPULAR

Growth

$24/month
Billed $288 yearly
See full pricing
  • 5 Workspaces
  • Feedback board
  • Roadmap & Changelog
  • Blog & Documentation
  • Unlimited posts & users
  • Unlimited team members
  • Custom domain
  • Custom code
  • All integrations
  • Remove branding
  • Advanced analytics
  • Live Chat widget
  • Status Page
  • Surveys
  • Priority support
  • API & Webhooks

Scale

$39/month
Billed $468 yearly
See full pricing
  • Unlimited Workspaces
  • Feedback board
  • Roadmap & Changelog
  • Blog & Documentation
  • Unlimited posts & users
  • Unlimited team members
  • Custom domain
  • Custom code
  • All integrations
  • Remove branding
  • Advanced analytics
  • Live Chat widget
  • Status Page
  • Surveys
  • Priority support
  • API & Webhooks

Questions, answered.

Setup, pricing, migration, and how feedback, roadmap, and changelog actually fit together.

Upwip replaces 6 different tools with one unified platform. You get a Feedback Board, a drag-and-drop Roadmap, a Changelog for product updates, a full Documentation (Docs) builder, a Blogging platform, and an in-app Live Chat Widget.

When a user suggests a feature via Live Chat or the Feedback Board, you can add it to your Roadmap with one click. When you mark it as "Completed", Upwip automatically generates a Changelog draft and emails everyone who upvoted it.

Not at all. Upwip is completely modular. If you already have a Blog or Docs site, you can simply disable those modules in your dashboard and only use what you need, like the Feedback board and Live Chat widget.

You install a small snippet of code on your website. Users can use the widget to chat directly with you, search your Documentation, view your latest Changelog updates, or submit Feedback—without ever leaving your app.

Yes! You can host your entire Upwip portal (Feedback, Roadmap, Docs, Blog, and Changelog) on your own domain (e.g., updates.yourcompany.com). We also support full branding including custom logos and primary colors.

Never. Every plan comes with unlimited team members, unlimited tracked users, and unlimited posts. We only charge a flat rate based on the premium features you need, not how fast you grow.

Ready to build what users want?

Stop building in the dark. Collect feedback, publish roadmaps, and ship features your users truly love.

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